DECO2300 WEEK 9

In this weeks lecture we conducted an exercise where we deconstructed the restaurant dining experience. The first matter of business was dissecting the internal and external factors that impact on the dining experience.

External:

• Temperature
• Parking
• Travel distance

Internal:

• Service Time
• Do staff enjoy their job
• Quality of food
• What kind of equipment does the restaurant have

With these factors taken into consideration, we were tasked with determining what experiences could be supported/augmented with technology and explaining how the technology would change the experience.

Some chefs are embarrassed to be seen pouring oil

Air-conditioning - alleviate extreme temperature

Automated parking - robots that park for you

Digital order system - Each chef in the restaurant possesses their own pda, in which they personally take over order without the need for running around paper

These robots are the future

Robotic waiters - Replace those low income bus-boys with robots! These robots won't complain about long work hours or harsh conditions and with an oil change a week you will never have any employee down time.

MSG dispenser - A machine that injects a quantity to balance the flavour of any poor dishes.

An ideal experience scenario for some of these solutions would be on the set of Gordon Ramsey's Hells Kitchen reality TV show.